Plans
GreenBridge wrAPP AROUND comes with every GreenBridge Wireless plan – designed to enhance your service with security, control, and convenience for yourself, children, teens, seniors, & anyone wanting to grab the best of technology- and avoid the worst.
GreenBridge wrAPP AROUND comes with every GreenBridge Wireless plan – designed to enhance your service with security, control, and convenience for yourself, children, teens, seniors, & anyone wanting to grab the best of technology- and avoid the worst.
GreenBridge wrAPP AROUND comes with every GreenBridge Wireless plan – designed to enhance your service with security, control, and convenience for yourself, children, teens, seniors, & anyone wanting to grab the best of technology- and avoid the worst.
GreenBridge Advantage
Frequent Questions
Are You On the AT&T Network?
Yes.
Nationwide Coverage on AT&T’s Trusted Network.
Reliable Coverage on AT&T’s 5G Network.
5G/4G LTE on America’s Largest Network.
However you want to say it- it means NO COMPROMISE.
But that is just the start- since we combine it with our own special GreenBridge added benefits:
>> Special relationship to offer the best pricing plans.> Our GreenBridge wrAPP AROUNDTM App for control and safety for children, teens, seniors, and anyone who desires to benefit from such.
>> Additional app conveniences at your fingertips
>> Flexibility to manage and reduce data costs by:
>> Strategically switching plans on-the-fly, up, down, or back again
>> Allowing you cash credit for unused data as a:
>> Cash credit to reduce your next month’s bill.
>> Switching as often as you want to reduce data costs.
>> All with no contract- cancel anytime.
As they say: “The Best Plans on America’s Largest Network!”
Is It Easy to Switch?
Is It Easy to Switch?
Yes.
Select Your Plan that works best for you
-and simply-
Follow our Easy ABCD Checklist in our Activation Guide for easiest activation.
Completely online, at your convenience.
Can I keep my current phone number?
Yes.
This is called porting, and it’s super simple.
Your old carrier stays active until the switch completes, so you won’t lose service.
We guide you through the process in our Activation Guide.
Do I need a new phone?
We doubt you do.
It is rare for a phone not to work- as long as it is unlocked.
Will I lose my contacts, photos, and text messages?
Nope.
Back up your phone before switching to be safe, but all on your phone should stay the same when you transfer over. Your contacts, photos, and texts stay right where they are.
Note: Voicemails from your old carrier won’t automatically transfer, so save any important ones before you switch.
Does my phone need to be unlocked to switch?
Yes.
We explain the process in our Activation Guide.
How Does Data Rollover Work?
How does data rollover work?
Keep what you don’t use. A portion of your unused data converts to Perch Points, that can be used as a monetary credit towards your next month’s bill. You keep what you paid for.
Which plans include data rollover?
All plans include data rollover. Your unused data goes back in your pocket. Even for our unlimited plan- if you don’t reach 35GB, whatever’s leftover qualifies for the data rollover feature.
How is the credit calculated?
The credit is based on the portion of data you didn’t use. Check your Perch Dashboard to see your rollover credit each month.
Can I change my plan if I’m using too much or too little data?
Absolutely. Change your plan anytime—we’re flexible like that. Your plan adapts to your life, not the other way around.
How Do Your Plans & Pricing Work?
What plans do you offer?
Plans starting at $9.99/month with options from 1GB to Unlimited.
All plans include unlimited talk and text, and data rollover.
Visit our Select Your Plan section to see all options.
Can I change my plan?
Yes. Month-to-month freedom means you can change your plan anytime. Need more data this month? Less next month? Change it. Simple as that.
Can I cancel anytime?
Yes. Cancel anytime. You’re in control. No long-term commitment, just mobile service that works for you.
How much data do I really need?
The truth is you probably don’t know for sure since data needs can change month to month.
The good news is that as you use or learn to use more Wifi instead of cellular data (when you can)-
You’ll also be using our plan switching flexibility to learn and decide that answer for yourself.
Complete control. Try that with other carriers.
And Keep In Mind—with data rollover, you’re not paying for data you don’t use. And you can always change your plan next month.
How Does Billing Work?
How does billing work?
All plans are month-to-month and paid in advance. When you sign up, no matter the day of the month, we charge you a full monthly payment. On your next month’s bill, we prorate the amount.
For instance, if you sign up on the 15th of the month for a $9.99 plan, you will get charged that amount, however the following month, you would get a credit for 14 days of service. After that, billing happens on the 1st of every month.
What payment methods do you accept?
Credit cards, debit cards, and ACH payments. Autopay is required for all plans.
Where can I view my bill?
Log into your Dashboard to view your bill anytime.
When will my bill be available?
Bills are available on the 1st of every month.
Activation Guide
Easy ABCD Checklist to Get Activated
What Is the Easy ABCD Checklist to Get Activated?
What Is the Easy ABCD Checklist to Get Activated?
You will do the following to get activated:
Detail A– Make Sure Your Phone Is Unlocked
Detail B– Gather Your IMEI Number. Each device has its own unique IMEI number.
If you are getting new service with a new number (and not transferring a number from another carrier), then skip Detail C and proceed with Detail D.
Detail C– Gather Your Account Number, Zip Code, & Get a Transfer Pin
Your PIN or transfer PIN from your current carrier. This is usually a 4 to 6 digit number that is provided to you when you request a “transfer out” from your existing carrier. All mobile carriers are required to give you this number upon request, so don’t worry, it’s not hard to get.
Detail D– Select Your Plan, Sign Up, & Get Activated
So follow the details in Detail A, Detail B, Detail C, and Detail D for guidance.
Don’t cancel your old service yet! Your number transfers automatically once the port completes. Canceling early may cause you to lose your number.
NOTE: Although the details refer to phones, the same information also applies to other devices such as wearables, smartwatches, tablets, etc.
Detail A- How Do I Make Sure My Phone is Unlocked?
Detail A- How Do I Make Sure My Phone is Unlocked?
Your phone or device needs to be unlocked to switch carriers.
Pick your phone type below for instructions for checking if your phone is locked or unlocked.
Don’t skip this step! If your phone is locked to your old carrier, your new service won’t work—even after activation.
Check if my iPhone is Unlocked:
- Go to Settings
- Tap General
- Tap About
- Scroll down to “Carrier Lock”
- If it says “No SIM Restrictions,” you’re unlocked and ready to switch
Check if my Android is Unlocked:
There’s no one official way to check if your Android is unlocked. The easiest way is to contact your current carrier and ask them directly if your phone is unlocked.
If your phone is locked:
Contact your current carrier. They’re the only ones who can unlock it. Once they unlock your phone, you’re free to switch.
Additional Information
Verizon
Phones unlock automatically 60 days after full payment. Dial*611 to confirm.
AT&T
- Go to AT&T’s unlock page and click “Submit an unlock request”
- Ensure eligibility (pay off installments, wait 48 hours after final payment)
- Submit form and confirm via email within 24 hours
- Unlock completes within 2 business days
Detail B- How Do I Gather My IMEI Number?
How do I find my IMEI?
Open your phone app and dial *#06#
This is the easiest way- and it works on any phone:
Your IMEI appears immediately.
The above method is recommended and easiest,
but the following 3 methods are provided as possible alternatives.
(Possible Alternative) How do I find my IMEI on my iPhone?
How do I find my IMEI on my iPhone?
Fastest method – Works on any iPhone:
- Open your Phone app
- Dial *#06#
- Your IMEI appears on screen
In Settings:
- Go to Settings
- Tap General
- Tap About
- Scroll down to find your IMEI/MEID or ICCID
- Touch and hold any number to copy it
Using Finder or iTunes:
- Connect your iPhone to your computer
- Mac (Catalina or later): Open Finder
- Mac (Mojave or earlier) or PC: Open iTunes
- Locate your device
- Find your IMEI under General (Finder) or Summary (iTunes)
Don’t have your device handy?
- Go to appleid.apple.com
- Sign in with your Apple ID
- Choose the Devices section
- Select your device to see the IMEI
(Possible Alternative) How do I find my IMEI on my iPad?
How do I find my IMEI on my iPad?
For iPad (Wi-Fi + Cellular models):
Fastest method:
- Open your Phone app (if available)
- Dial *#06#
- Your IMEI appears on screen
On the device itself:
Look on the back of your iPad. The serial number and IMEI are printed there.
In Settings:
- Go to Settings
- Tap General
- Tap About
- Scroll down to find your IMEI
- Touch and hold the number to copy it
Using Finder or iTunes:
- Connect your iPad to your computer
- Mac (Catalina or later): Open Finder
- Mac (Mojave or earlier) or PC: Open iTunes
- Locate your device
- Click Serial Number to find the IMEI
(Possible Alternative) How do I find my IMEI on my Android?
Fastest method – Works on any Android:
- Open your Phone app
- Dial *#06#
- Your IMEI appears on screen
Check IMEI from Settings:
- Open Settings
- Tap About phone
- Scroll down to find your IMEI
OR:
- Open Settings
- Tap About phone
- Tap “Detailed info and specs”
- Your IMEI is listed there
Note: The exact steps may vary slightly depending on your Android device manufacturer.
Detail C- How Do I Gather My Account Number, Zip Code, & Get a Transfer Pin
If you are getting new service with a new number (and not transferring a number from another carrier),
then skip this Detail C and proceed with Detail D to Select Your Plan, Sign Up, and Activate.
Gather Your Account Number, Zip Code, & Get a Transfer Pin
This procedure of transferring your same phone number to a different carrier is known as “Porting”.
Don’t cancel your old service yet!
Your number transfers automatically once the port completes.
Cancelling early may cause you to lose your number.
So, to keep your same number, FIND YOUR CARRIER BELOW and follow the details for guidance.
ALPHABETICAL LIST OF CARRIERS.
For Carriers NOT LISTED BELOW- (Generic Guidance)
Account Number
- Find your account number on your bill or contact carrier.
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact carrier for assistance
Airvoice Wireless
Account Number
- Your 20-digit Airvoice Wireless SIM card number
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Last 4 digits of your Airvoice Wireless phone number
Additional Information
Visit airvoicewireless.com/account/otpportout to initiate the port out process
Customer Service: 888-944-2355
AT&T Prepaid
Account Number
- Contact AT&T Prepaid at 1-800-901-9878
- Or dial 611 from your AT&T wireless phone
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- A transfer PIN is not needed for AT&T Prepaid
Additional Information
Don’t disconnect your AT&T line until after your number is moved
AT&T will send you a text to confirm your transfer request—reply to release your number
Important
AT&T employees cannot generate a number transfer PIN on your behalf
Customer Service: 1-800-901-9878
AT&T Wireless
What you need:
Your account number
Your Number Transfer PIN
Step 1: Find your account number
Find it at the top of your bill, or in the myAT&T app.
Step 2: Get your Number Transfer PIN
Choose one of these methods:
In the myAT&T app:
- Tap your profile icon
- Tap Settings
- Scroll down to “Transfer phone number”
- Select “Request a new PIN”
- Your PIN will be sent via text
Or dial from your AT&T phone:
- Dial *7678
- Follow the prompts
- Your PIN will be sent via text
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Additional Information
Most AT&T accounts are locked by default—’Wireless Account Lock’ must be disabled before transfer
In myAT&T app: Go to Services → Mobile Security to disable
Important
AT&T employees cannot generate a Number Transfer PIN on your behalf
Customer Service: 611 from AT&T phone
Step 3: Don’t cancel your AT&T service
This is important: Don’t cancel anything with AT&T. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact AT&T if you need to unlock it.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
Bandwidth
What you need:
Your account number
Your Transfer PIN
Step 1: Find your account number
In the My Boost Mobile app:
Check the app for your account number
Online:
Log into your Boost Mobile account online
Or call customer service and ask for your account number.
Step 2: Get your Transfer PIN
In the My Boost Mobile app:
- Open the app
- Navigate to the Account section
- Select the option related to porting or number transfer
- Request your Number Transfer PIN there
Or call Boost customer service and ask for your Transfer PIN.
Step 3: Don’t cancel your Boost service
This is important: Don’t cancel anything with Boost. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact Boost if you need to unlock it.
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Customer Service: 919-937-2024
Boost
Account Number
- Contact Boost for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Your Boost Personal Security PIN (used to log in)
Customer Service: 833-502-6678
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
C Spire
What you need:
Your account number
Your Number Transfer PIN
Step 1: Find your account number
Find it on your C Spire bill or in your phone app.
Step 2: Get your Number Transfer PIN
Choose one of these methods:
Open a support chat online:
Go to the C Spire website and start a chat with support
Send a text:
Text 611 from your C Spire phone
Or call:
Call 1-855-277-4735
Step 3: Don’t cancel your C Spire service
This is important: Don’t cancel anything with C Spire. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact C Spire if you need to unlock it.
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
CenturyLink
Account Number
- Check the upper right-hand corner of your bill (phone number plus 3 digits)
- Or find it in the upper right-hand corner after logging into your account
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact CenturyLink at 1-800-201-4099 for assistance
Customer Service: 866-642-0444
Consumer Cellular
Account Number
- Located in the upper right corner of your invoice
- Also displayed on the Profile page in My Account
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Consumer Cellular for assistance
Customer Service: 888-345-5509
CREDO Mobile
Account Number
- Found on the 1st page of your monthly bill
- In Member Services (top right-hand corner)
- Or text ACCOUNT to 27336
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact CREDO for assistance
Customer Service: 800-411-0848
Cricket
What you need:
Your account number
Your Transfer PIN
Step 1: Find your account number
Find it on your billing statement or in the myCricket app.
Step 2: Get your Transfer PIN
Choose one of these methods:
Request PIN by text:
- Dial *7678 from your Cricket phone
- Your PIN will be sent via text
Call customer service:
- Dial *611 from your Cricket phone
- Ask them for your Transfer PIN
Customer Service: 800-274-2538
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Step 3: Don’t cancel your Cricket service
This is important: Don’t cancel anything with Cricket. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact Cricket if you need to unlock it.
EasyGo
Account Number
- Contact easyGo to obtain permission
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact easyGo for assistance
Customer Service: 1-800-643-4926
FreedomPop
Account Number
- Log in at my.freedompop.com
- Go to Settings → Port Out Info
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in at my.freedompop.com
- Go to Settings → Port Out Info
Frontier
Account Number
- Your 17-digit Account Number is in ‘My Account’ → ‘My Profile’ → ‘Account Information’ tile
- On paper bill: top left under Account Summary
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Frontier to request your number transfer PIN
Customer Service: 1-800-921-8106
Google Project Fi
What you need:
Your account number
Your Transfer PIN
Step 1: Get your account number and Transfer PIN
Google Fi makes this easy—you get both at the same time.
In the Google Fi app or website:
- Sign in to your account
- Go to the Account tab
- Select “Manage Plan”
- Scroll down and select “Leave Google Fi”
- Follow the on-screen instructions
- Select “Transfer your number to another carrier”
- After you confirm, a “Cancellation pending” banner will appear
- Under the banner, select “Get Transfer Info”
- You’ll see both your account number and Transfer PIN
Step 2: Don’t cancel anything manually
This is important: Google Fi will automatically close your account once the port is complete. Don’t cancel your service manually or you could lose your number.
Step 3: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. See “Does my phone need to be unlocked?” above to check, or contact Google Fi if you need to unlock it.
Customer Service: 844-825-5234
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
Google Voice
Account Number
- Your 10-digit phone number (must unlock your number first)
- On computer: Google Voice → Settings → Account → Unlock
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Same PIN used for Google Voice voicemail
Additional Information
Unlocking costs $3 USD unless your number was originally ported in from another carrier
H2O Wireless
Account Number
- Contact H2O to obtain permission
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Last 4 digits of your SIM’s ICCID (found on back of SIM card or in phone settings under ‘About Phone’)
Customer Service: 1-800-643-4926
Inteliquent
Account Number
- Contact Inteliquent, select option 3
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Inteliquent, select option 3
Customer Service: 866-388-7258
Kroger Wireless
Account Number
- Dial 611 to locate your account number
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Dial 611 to locate your PIN
Line2
Account Number
- Submit a request form at support.line2.com/hc/en-us/requests/new
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Submit a request form at support.line2.com/hc/en-us/requests/new
Customer Service: 888-472-9900
Lively
Account Number
- Find it in your Lively online account
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- PIN is ‘0000’
Customer Service: 800-733-6632 (press 3)
Lycamobile
Account Number
- Contact Lycamobile for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Lycamobile for assistance
Customer Service: 866-277-3221
magicjack
Account Number
- Find it in your magicJack online account
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Same as your magicJack online account password
- Recommend resetting to an 8-digit numerical password for easier porting
Customer Service: 844-866-2442
Metro by T-Mobile
Account Number
- Found on payment confirmation texts
- Also in payment details on the Payments page
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Metro or reset at metrobyt-mobile.com/my-account/sign-in
Customer Service: 888-863-8768
Mint
What you need:
Your account number
Your Number Transfer PIN
Important: Check your balance first
Before you start, make sure you don’t have any outstanding balances with Mint. They might block your port request if you owe them money.
Step 1: Contact Mint support to get your info
You’ll need to contact Mint to get both your account number and Transfer PIN.
In the Mint app:
- Open the Mint Mobile app
- Go to chat support
- Type “To Port Out”
- They’ll provide your account number and PIN
Or call Mint customer support if you prefer talking to someone.
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Step 2: Don’t cancel your Mint service
This is important: Don’t cancel anything with Mint. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 3: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact Mint if you need to unlock it.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
NumberBarn
Account Number
- Log into NumberBarn → Numbers → Select number → Port Out
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log into NumberBarn → Numbers → Select number → Port Out
Additional Information
Porting takes 3-10 business days—unlikely to complete within minutes or hours
Ooma
Account Number
- ‘1’ plus your 10-digit Ooma phone number
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Ooma for assistance
Customer Service: 888-711-6662
Optimum Mobile
Account Number
- Visible at the top of screen when signed into MyMobile
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Optimum Mobile expert to request Transfer PIN (sent via email/text, valid for 7 days)
Customer Service: 866-200-7186
Peerless Network
Account Number
- Use the Port-Out Portal (request access at port-out@peerlessnetwork.com)
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Use the Port-Out Portal (request access at port-out@peerlessnetwork.com)
Puppy Wireless
Account Number
- Found on the left-hand side of your online dashboard after logging in
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Last 4 digits of your Puppy Wireless phone number
PureTalk
Account Number
- Contact Pure Talk for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Pure Talk for assistance
Customer Service: 877-820-7873
Red Pocket Mobile
Account Number
- Go to ‘Port Management’ in your account and turn Port Out blocker OFF to view
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Go to ‘Port Management’ in your account and turn Port Out blocker OFF to view
Important
Complete the number transfer before canceling your account—if you cancel first, your number may be lost
Customer Service: 712-775-8777
SafeLink Wireless
Account Number
- Your phone’s IMEI or MEID
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- PIN is ‘0000’
Customer Service: 800-723-3546
Selectel Wireless
Account Number
- 8-digit number labeled ‘Account’ in your online account after logging in
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Selectel Wireless for assistance
Customer Service: 877-218-5744
SIMPLE Mobile
Account Number
- Contact SIMPLE Mobile for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact SIMPLE Mobile for assistance
Customer Service: 877-878-7908
Spectum Wireless
Account Number
- Log in → Billing → Billing Details → View Statements
- Account number is at the top of any statement
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in → Services → Mobile → Select line → Transfer PIN
Customer Service: 833-224-6603
Straight Talk
What you need:
Your account number
Your Transfer PIN
Step 1: Find your account number
Find it in the Account tab on the Straight Talk app.
Step 2: Get your Transfer PIN
Choose one of these methods:
In the Straight Talk app:
- Navigate to Account and Payment Info
- Select “Request Transfer PIN”
- Your PIN will be provided
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Chat with support:
Use the chat feature in the Straight Talk app or online
Or call:
Dial *611 from your Straight Talk phone to talk with an agent
-OR-
Account Number
- Your phone’s MEID or IMEI
- If using BYOP SIM card: last 15 digits of your SIM number
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in to My Account → My profile → Number transfer PIN
- Set up a PIN if this field is blank
Step 3: Don’t cancel your Straight Talk service
This is important: Don’t cancel anything with Straight Talk. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. See “Does my phone need to be unlocked?” above to check, or contact Straight Talk if you need to unlock it.
Customer Service: 877-430-2355
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
T-Mobile
Your 9-digit account number
Your 6-digit Transfer PIN
Step 1: Find your account number
On your bill:
Check your T-Mobile bill for your 9-digit account number
In the T-Life app:
- Click Manage at the bottom right
- Your account number is at the top under your name
Step 2: Get your Transfer PIN
In the T-Life app:
- From the Manage page, click the Settings gear at the top right
- Go to Permissions & Controls
- Scroll to the bottom and you’ll see “Transfer PIN”
- Your 6-digit PIN is there
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
-OR-
Account Number
- Top center of welcome screen in your T-Mobile online account
- Or top right of first page of any T-Mobile paper bill
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Generate via T-Mobile App: Account → Profile Settings → Line Settings → Request a transfer PIN
- Or T-Mobile.com: My Account → Profile → Line Settings → Request a transfer PIN
Additional Information
- Each user must request their own transfer PIN within their line settings
- If transferring multiple numbers, transfer non-primary account holder first to avoid account lockout
Important
- Disable ‘Port Out Protection’ first: Lines and Devices → Select line → Manage Add-Ons → Services → Deselect Port Out Protection
Step 3: Don’t cancel your T-Mobile service
This is important: Don’t cancel anything with T-Mobile. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact T-Mobile if you need to unlock it.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
T-Mobile Prepaid
Account Number
- Contact T-Mobile prepaid for assistance
Transfer PIN
- Contact T-Mobile prepaid for assistance
Additional Information
To disable Port Out Protection: Log in → Line Details → Plans and Services → Choose Your Services → Deselect Port Out Services
Customer Service: 1-800-937-8997
Tello
Account Number
- Go to Porting tab → Port Out section → Information → Retrieve Port Out Information
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Go to Porting tab → Port Out section → Information → Retrieve Port Out Information
TextNow
Account Number
- Access live chat at help.text.now.com/hc/en-us
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Access live chat at help.text.now.com/hc/en-us
Ting
Account Number
- Log in → Account Settings → Port Out or cancel mobile service
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in → Account Settings → Port Out or cancel mobile service
Additional Information
Submit transfer request at least 48 hours before end of billing cycle if waiting until then
Customer Service: 855-846-4389
Total Wireless
Account Number
- Your phone’s IMEI (find in settings or dial *#06#)
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- PIN is ‘0000’
Customer Service: 866-663-3633
Tracfone
Account Number
- If bought from Tracfone: your phone’s IMEI or MEID
- If BYOD: last 15 digits of your SIM card number
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Found under your Tracfone account profile page
Customer Service: 800-867-7183
Ultra Mobile
Account Number
- Contact Ultra Mobile for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Last 4 digits of your Ultra Mobile phone number
Customer Service: 888-777-0446
UNREAL Mobile
Account Number
- Log in at my.unrealmobile.com → Settings → Port Out Info
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in at my.unrealmobile.com → Settings → Port Out Info
Customer Service: 310-807-6388
US Mobile
Account Number
- Contact US Mobile or email help@usmobile.com
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact US Mobile or email help@usmobile.com
Customer Service: 878-205-0088
UScellular
Account Number
- Contact UScellular for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact UScellular for assistance
Customer Service: 888-944-9400
Verizon
What you need:
Your account number
Your Number Transfer PIN
Step 1: Find your account number
On your bill:
Look at the top right corner of your Verizon bill
In the Verizon app:
- Go to Accounts
- Tap Account Settings
- Your account number is at the top of the screen
Step 2: Get your Number Transfer PIN
In the Verizon app:
- Stay in Account Settings
- Scroll down until you see “Transfer PIN”
- Generate your PIN there
- Or dial #PORT (#7678) from the phone number you want to transfer
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Important
- Must disable Number Lock before transfer: My Verizon → Security Page → Number Lock → Unlock
- If you don’t know your PIN, reset at vzw.com/PIN
Customer Service: 800-837-4966
Step 3: Don’t cancel your Verizon service
This is important: Don’t cancel anything with Verizon. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact Verizon if you need to unlock it.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
Verizon Prepaid
Account Number
- Disable Number Lock first, then dial #PORT (#7678)
- You’ll receive a text with Account Number and link to generate PIN
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Disable Number Lock first, then dial #PORT (#7678)
- You’ll receive a text with Account Number and link to generate PIN
Customer Service: 888-294-6804
Visible
What you need:
Your account number
Your Transfer PIN
Step 1: Find your account number
In the Visible app:
- Go to Account
- Click Profile
- Your account number is there
On your bill:
Look at the top of your last bill
Step 2: Get your Transfer PIN
In the Visible app:
- Open the app and go to the Account section
- Tap “Port-Out PIN”
- Click to request via email
- They’ll send you your PIN
- If email changed in last 30 days, click ‘Request via chat’ instead
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Important
Must disable Line Lock: Privacy & Security → Manage Number Security → Untoggle Line Lock
Or call:
Call 833-488-4782 — they can help you with both your account number and PIN
Step 3: Don’t cancel your Visible service
This is important: Don’t cancel anything with Visible. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.
Step 4: Make sure your phone is unlocked
Your phone needs to be unlocked to complete the transfer. Contact Visible if you need to unlock it.
Need help? Email us at support@perchmobile.com and we’ll walk you through it.
Vonage
Account Number
- Check upper-right corner of bill or find in online account
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- The number used to verify your account with Vonage
Customer Service: 732-944-0000
Walmart Family Mobile
Account Number
- Contact Walmart Family Mobile for assistance
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact Walmart Family Mobile for assistance
Customer Service: 877-440-9758
Xfinity Mobile
Account Number
- Check upper right-hand corner of bill/invoice
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Log in → Devices → Select phone number → ‘Transfer your number, cancel this line’
- You’ll receive PIN by text
Customer Service: 888-936-4968
For Carriers NOT LISTED ABOVE- (Generic Guidance)
Account Number
- Find your account number on your bill or contact carrier.
Zip Code
- The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.
Transfer PIN
- Contact carrier for assistance
Detail D- How Do I Select My Plan, Sign Up, & Get Activated
With the details from Detail A, Detail B, and Detail C your next step is:
Select Your Plan from the plans section.
It describes each plan with information to show you which plan is right for you.
When you select your plan:
You will be guided through the signup and activation steps.
Note: GreenBridge Wireless partners with Perch as our AT&T connection. Our unique plans are separate from AT&T’s plans- which allows us to offer special prices and unique offerings.
Your account will be with Perch Mobile and you will have the extra benefits of being a GreenBridge Wireless customer with all of the reliability of being on AT&T’s Network.
