Privacy Policy

1. Information We Collect

We may collect personal information you provide directly to us, such as your name, phone number, email address, mailing address, billing information, account information, device information, and any other information you choose to submit through contact forms, activation flows, checkout, support requests, surveys, or account-related communications.

We may also collect information automatically when you use our website, such as your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location derived from IP, and interactions with site features, cookies, forms, and analytics tools.

If you purchase, activate, or use wireless-related services, we may receive account, transaction, activation, and service-related information from service providers, payment processors, identity verification vendors, activation partners, and other third parties involved in fulfilling your request.

2. Wireless and Service-Related Information

When you activate or use wireless service, certain service-related records may be created or shared as necessary to provide and manage service, support activation, process number transfers, prevent fraud, complete payments, troubleshoot issues, and comply with legal or regulatory requirements.

Where applicable, GreenBridge Wireless may handle customer proprietary network information, account information, device identifiers, activation records, usage-related support records, and related data in accordance with applicable law and partner requirements.

3. How We Use Information

We may use personal information to:

• provide, activate, maintain, support, and improve our website, products, and services;
• process orders, payments, renewals, and account requests;
• verify identity, confirm eligibility, and help prevent fraud or unauthorized activity;
• facilitate device activation, eSIM or SIM workflows, and number transfer requests;
• respond to customer service requests, questions, and partnership inquiries;
• send confirmations, service notices, support messages, policy updates, and operational communications;
• analyze site performance, campaign performance, usage trends, and customer interactions;
• enforce our policies, resolve disputes, and comply with legal obligations.

4. Cookies, Analytics, and Tracking Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to understand website traffic, remember preferences, measure advertising performance, improve site functionality, and better understand how visitors engage with our website.

You may be able to control certain cookies through your browser settings or through consent tools we may make available. Disabling some cookies may affect functionality or performance of certain site features.

5. How We Share Information

We may share personal information with trusted service providers and partners that perform services on our behalf or help us operate our business, including website hosting providers, payment processors, analytics providers, activation and telecommunications partners, messaging providers, fraud prevention vendors, customer support tools, and professional advisors.

We may also disclose information when necessary to comply with law, respond to lawful requests, protect rights and safety, investigate fraud or abuse, enforce our agreements, or as part of a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell personal information in a manner inconsistent with this Privacy Policy. If your practices include any data sale, targeted advertising, or sharing that triggers state privacy laws, this section should be revised accordingly before publication.

6. Marketing Communications

We may send promotional emails, text messages, or other communications where permitted by law and consistent with your choices. You can opt out of marketing emails by using the unsubscribe link in those messages. Text messaging preferences may be managed by replying with the applicable opt-out instruction where offered.

Even if you opt out of promotional communications, we may still send service-related, transactional, security, billing, and account communications.

7. Data Security

We use administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet and no method of electronic storage is completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your information or account has been compromised.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, meeting legal or regulatory obligations, enforcing agreements, and supporting legitimate business operations.

9. Your Choices and Rights

Depending on where you live, you may have rights regarding access to, correction of, deletion of, or limitation of certain personal information. You may also have rights relating to marketing choices, cookies, or certain data-sharing practices.

To make a privacy-related request, please contact GreenBridge Wireless through the website contact page. We may need to verify your identity before processing certain requests, and some requests may be limited by law or by operational necessity.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, portals, activation systems, billing tools, social platforms, or service providers. We are not responsible for the privacy, security, or content practices of third parties, and their practices are governed by their own privacy notices and terms.

11. Children’s Privacy

GreenBridge Wireless does not knowingly collect personal information directly from children under the age of 13 through the website without appropriate consent where required by law. If you believe a child has provided personal information inappropriately, please contact us so we can review and address the situation.

12. State Privacy Disclosures

If you are a resident of a state with specific privacy rights, including rights related to access, deletion, correction, or opting out of certain processing or sharing, you may have additional rights under applicable law.

If GreenBridge Wireless becomes subject to a specific state privacy regime such as California or other state consumer privacy laws, this section should be expanded to include the required notices, categories, methods for submitting requests, and any required opt-out language.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the website or services after an updated policy is posted means you accept the revised policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or about how GreenBridge Wireless handles personal information, please contact us through the website contact page.